Terms and Conditions

By accessing and using MyVenues, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

"Platform" refers to MyVenues website and services.

"User" refers to any person or entity accessing or using the Platform.

"Venue" refers to any space or location listed on the Platform.

"Booking" refers to the reservation of a venue through the Platform.

Users must provide accurate and complete information when creating an account.

Users are responsible for maintaining the confidentiality of their account credentials.

Users must notify us immediately of any unauthorized use of their account.

We reserve the right to suspend or terminate accounts that violate these terms.

All bookings are subject to availability and venue-specific terms.

Users must provide accurate booking information.

Cancellation policies vary by venue and are specified during the booking process.

Payment terms and refund policies are determined by individual venues.

Users agree to use the Platform in compliance with all applicable laws.

Prohibited conduct includes: fraudulent bookings, harassment, spam, and any illegal activities.

Users must respect venue rules and guidelines during their bookings.

MyVenues serves as a platform connecting users with venues.

We are not responsible for the condition, safety, or services provided by venues.

Users book venues at their own risk.

We are not liable for any direct, indirect, or consequential damages.

We collect and process user data as described in our Privacy Policy.

Users consent to the collection and processing of their data when using the Platform.

We implement reasonable security measures to protect user data.

We reserve the right to modify these terms at any time.

Users will be notified of significant changes.

Continued use of the Platform after changes constitutes acceptance of the new terms.

For questions about these terms, please contact our support team.

Email: support@myvenues.com

Phone: +250 780 795 232